If you are using our hosted service, there is nothing to download. We host the fonts on our server and you access them via simple line of code which we provide.
Try again in a few minutes. Sometimes it takes a few minutes for updates to reach the cloud server.
If your web fonts expired, you will need to go in and re-save all your projects for them to work properly again.
You can reduce file size significantly and decrease font load time by subsetting the character set. To do this, log into your Webtype account. If you are self-hosting the fonts, click on the ‘Download Font & CSS’ link, uncheck the character ranges you don’t need to remove them from the font and then click the ‘Download Web Fonts’ button. If you are hosted customer, go to your project, click the arrow next to the font name, uncheck the character ranges to remove them from the fonts and finally save the resource.
This only works if you can exactly define which glyphs are needed. But for many websites (e.g. blogs) you don’t know that and glyphs could be end up being shown in another font.
This is called “FOUT” or Flash Of Unstyled Content. Firefox automatically displays a fallback system font while the web font downloads, then repaints the screen with the web fonts. This can cause a flash as the screen refreshes. This only occurs in Firefox, and not in the other browsers (which leave the text area blank while the web fonts download). This will not occur on subsequent pages once the fonts are in the cache.
We'll send you a reminder email 30 days prior to the renewal date.
To download an invoice, log into your Webtype account, click ‘Order History’, select the order you’d like the invoice for and click ‘Download Invoice’ on the details page.
Yes. There is an option to purchase a workstation license when you purchase web fonts.
In most cases, you will need an additional license for this. Please contact the Webtype team for more details.