General Questions

What if I want a specific font?

If you do not see a font that you desire, please contact the Webtype team. We are building our web font library and the font you want may be coming soon. We can also provide font recommendations.


What are the terms of the service agreement?

View the Web Font Software License & Services Agreement. This has all the details on the web font licenses and hosting service that Webtype offers.


What is the Webtype Refund Policy?

We offer a free 30 day trial for all our Webtype fonts. We created this trial because it allows you to confirm that the font style, font quality, and technical implementation on your website meet your needs before you actually buy the font. Since Webtype is billed in advance and is non-refundable, we highly recommend this 30 day free trial option. 

As mentioned before, Webtype is an annual subscription that is billed in advance and non-refundable. There is no refund for a downgrade or for any termination of service, for any reason. You may cancel the services or any portion of the services at any time, but no refund will be issued if you cancel.

To cancel your subscription, simply sign in to your account, select the Web Fonts manager, then select the font(s) you want to cancel and click the cancel option.

If you have any questions, please contact us.


Return to top